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Text Updates From AIVA Claims

What you are signing up for

AIVA Claims, a program of ESBE Incorporated, can send you text messages about your account and your VA claim: account notifications, claim-status updates, appointment reminders, and replies from our support team. Texts are optional — every part of AIVA works without them.

Program details

  • Sender — AIVA Claims, a program of ESBE Incorporated.
  • Message types — account notifications, claim-status updates, appointment reminders, and replies from our support team. No advertising or promotional texts on behalf of anyone else.
  • Message frequency varies.
  • Message and data rates may apply.
  • To opt out — reply STOP to any message. You will get one confirmation and then no further texts.
  • For help — reply HELP to any message, or email help@aivaclaims.com.
  • Consent is not a condition of service. You can use AIVA, and get help with your claim, without agreeing to texts.
  • Carriers are not liable for delayed or undelivered messages.

We will not share your opt-in data or consent with third parties. How we handle your phone number is described in our Privacy Policy, and the program terms are in our Terms of Service.

Sign up

Enter your name, email, and mobile number below, then check the box to agree to texts. The box is unchecked until you check it. When you agree, the exact language you agreed to is:

Yes, text me about my claim. I agree to receive text messages from AIVA Claims (a program of ESBE Incorporated) at the number above — account notifications, claim-status updates, appointment reminders, and replies from our support team. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not required to get your free claim review. See our Privacy Policy and Terms of Service.

The sign-up form needs JavaScript. If it does not appear, email help@aivaclaims.com from the address you want on file, tell us the mobile number to add, and say that you agree to the text-message terms above. You can also create an AIVA account to work on your claim without texts.

Support